There’s an article about DevEx, a new developer productivity methodology, in ACM Queue. If you subscribe to the Pragmatic Engineer newsletter, there was an interview with the article’s authors last week. This is the latest methodology from the people behind DORA and SPACE.
DORA’s measurements were grounded in externally visible outcomes.
- Deployment Frequency
- Mean Time to Recovery
- Change Failure Rate
- Lead Time
The idea was to pick things that engineers could actually control.. Even though the elements of DORA are not directly translatable to business outcomes, they are still understandable to external stakeholders.
In SPACE, these metrics are still one kind that we collect, but SPACE also recognizes that there are other things besides Performance and Activity metrics (the P and A of SPACE). It also considers Satisfaction, Communication, and Efficiency, which are more internal to the team.
In DevEx, the emphasis is on internal metrics: Flow, Cognitive Load, and Feedback Loops.
I want to say upfront that I completely agree that these things do help engineers deliver software better and faster. But they are hard to share outside of the team. It’s how the sausage is made. The business ultimately needs to deliver sausage.
Aside from the rest of the business not understanding or caring about these metrics, I also worry that they will try to get too involved in them. Engineering leadership should care a great deal about the cognitive load of the members of their teams, and should work to lower it, but they need to find a better way to express that outside of engineering if they do.
I know the DevEx authors know this, and emphasis on these “making sausage” metrics doesn’t mean that they don’t also think externally visible performance isn’t important (they did after all design DORA and SPACE). But if you deliver on, for example, long flow states, but there isn’t more useful software on servers, you have failed in the business objective. This is the same thing I said about Story Points—they are too far removed from things people outside of engineering care about:
[…] regular people just translate [story points] to some notion of time anyway, and in that regard, I am very regular. If you are going to take some random number I provide and assign a date to it, I’d much rather I do the translation for you.
To the extent that you report directly on DevEx, try to emphasize the parts outsiders can help with. Frequency of meetings and speed of external feedback loops (especially from product management) are good examples of that.